A: In most cases there are no up front costs. For sites with visitation levels below 50,000pa, we reserve the right to levy a surcharge of $0.20 per coin for the first 500 coins to help offset the cost of producing the unique stamping die for your site.
A: There are no minimum orders.
A: No. You are free to stop purchasing whenever you choose.
A: We have the option to stamp the year of manufacture on most of our coins. We do not charge any extra for this service. Dating coins allows annual, repeat visitors to purchase a coin each year when they visit your site without the need to change the primary image. Any unsold (out-of-date) coins at the end of the year are replaced one-for-one at no charge. All that we ask is that our clients order responsibly at the changeover period during Christmas/New Year.
A: The lead time to produce your coin depends on the quality and complexity of the artwork we receive. In most cases we are able to have coins made within 3-4 weeks of the artwork being approved.
A: For many sites, we keep a ‘standard’ order ready for dispatch. If your site typically orders 150, 200, 300…..coins at a time, then we will attempt to keep this quantity in stock for immediate dispatch via Express Post or courier. Otherwise the lead time from order to delivery ranges from 5 to 8 working days.
A: We pride ourselves on the fact that there has not been a single price rise for any of our products since the business was launched in 2005. As we have grown, we have been able to absorb the numerous price rises by taking advantage of bulk purchases of raw materials and increasing the efficiency of our production process. In fact, many of our products have reduced in price since 2005.
A: We send our products with a Tax Invoice payable within 28 days from the date of dispatch. If your Accounts Payable system prefers a different arrangement, we are flexible to accommodate your needs.
A: Absolutely. If the design features your registered logo or your unique artwork, then the coin can only be sold at your site or with your written permission.
A: No problem! Our gold-plated coins and hangsells frequently sell alongside our competitors’ vending machine coins.
A: Our list of coin accessories is constantly expanding. We can supply coin pouches, coin easels, key rings, collectors' albums and other accessories to suit our coins.