A: We are anxious to expand our network of customers. Most new and established tourist sites are eligible.
A: In most cases there are no setup costs. All we require is your design input (logo, photo, sketch, etc) and we do the rest. Our designers will produce a computer mockup of your coin for approval before production commences. Once approved, the only cost is the purchase of the coins you order.
A: We offer a free design service. With over 15 years experience in coin design, we can offer all the help you need to produce a fantastic coin.
A: There are no minimum order quantities, but we typically package our coins in boxes of 80 to suit courier satchels. Orders in multiples of 80 are appreciated but not mandatory.
A: No. There are no contracts to sign.
A: Our standard price is $2.39 + GST per coin. This price includes the 24ct gold-plated coin in an acrylic case with a protective packing ring. Express Post or courier postage is included for orders of 160 coins (2 boxes) or more. We reserve the right to waive the postage charges for smaller orders in some circumstances.
A: We have the option to stamp the year of manufacture on most of our coins. We do not charge any extra for this service. Dating coins allows your annual or repeat visitors to purchase a coin each year without the need to change the primary image.
A: The lead-time to produce your coin depends on the quality and complexity of the artwork we receive. In most cases we can have coins made within 3-4 weeks of the artwork being approved.
A: For some sites we have unique designs on both sides of the coin. For others, we have a generic design on the reverse side. This design can be dated (2021) or undated.
A: For many sites, we keep a ‘standard’ order ready for dispatch. If your site typically orders 80, 100, 160, 200…..coins at a time, then we will attempt to keep that quantity in stock for immediate dispatch via Express Post or courier. In other cases, the lead-time from order to delivery ranges from 15 to 20 working days.
A: We send our products with a Tax Invoice payable within 28 days from the date of dispatch. If your Accounts Payable system prefers a different arrangement, we are flexible to accommodate your needs.
A: Absolutely. If the design features your registered logo or your unique artwork, then the coin can only be sold at your site or with your written permission.
A: No problem! Our gold-plated coins and hangsells frequently sell alongside our competitors’ vending machines.
A: Our list of coin accessories is constantly expanding. We can supply coin cases, coin pouches, coin easels, key rings, hangsells, etc. Our accessories suit our coins and the 30mm coins supplied by our competitors. Most of our accessories do not suit ‘penny cruncher’ coins.
A: We supply locally handcrafted timber display stands. They are produced from recycled Australian hardwoods. Their ‘footprint’ is less than half the size of an A4 piece of paper (27cm x 11cm). A photo is included on our ‘Accessories’ page.
A: No problem. We are happy to send samples of our coins and accessories.
A: Please email Graham (sales@coinco.com.au) or phone 1300 COINCO (1300 264 626). Alternatively, simply fill out the Contact Page on the website.